Effective from: 1st April 2026
Fair Smart Shop (“we,” “us,” or “our”) operates the website fairsmartshop.com (the “Site”). We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase from us.
We comply with applicable privacy laws including the General Data Protection Regulation (GDPR) for individuals in the European Union, the California Consumer Privacy Act (CCPA) for residents of California, and other relevant regulations in the Americas and beyond. By using our Site, you consent to the practices described in this policy.
Information We Collect
We collect various types of information to provide and improve our services to you.
Personal Information You Provide
When you create an account, place an order, subscribe to our newsletter, or contact us, we may collect:
• Name and contact details (email address, phone number, shipping and billing address)
• Payment information (processed securely by third party payment processors)
• Account credentials (username and password)
• Communication preferences
Information Collected Automatically
When you visit our Site, we automatically collect:
• Device information (IP address, browser type, operating system)
• Usage data (pages viewed, time spent, links clicked)
• Cookies and similar tracking technologies to enhance your browsing experience
Information from Third Parties
We may receive information about you from:
• Payment processors to confirm transaction details
• Shipping carriers to facilitate delivery
• Analytics providers to understand Site performance
How We Use Your Information
We use your personal information for the following purposes:
• To process and fulfill your orders, including payment processing and shipping
• To communicate with you about your orders, returns, and customer service inquiries
• To send promotional emails, newsletters, and special offers with your consent
• To improve our Site, products, and services based on your feedback and usage
• To detect and prevent fraud, security incidents, and unauthorized transactions
• To comply with legal obligations and enforce our terms of service
Global Policies: EU Countries and the Americas
We recognize that privacy laws vary across regions. We have implemented specific policies to address the requirements of customers in the European Union and the Americas.
For Customers in the European Union (GDPR Compliance)
If you are located in the European Union, you have the following rights under the General Data Protection Regulation:
• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your personal information, subject to certain legal obligations.
• Right to Restriction of Processing: You may request that we limit how we use your information.
• Right to Data Portability: You may request to receive your information in a structured, commonly used format.
• Right to Object: You may object to processing based on legitimate interests or direct marketing.
We process your personal information based on the following lawful grounds:
• Performance of a contract (to fulfill your orders)
• Compliance with legal obligations
• Your consent (for marketing communications)
• Legitimate interests (to improve our services and prevent fraud)
For Customers in the Americas (CCPA and Other Regulations)
If you are a resident of California or other jurisdictions in the Americas with specific privacy laws, you have the following rights:
• Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out: You may opt out of the sale of your personal information. We do not sell your personal information to third parties.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
For customers in Canada, Mexico, and other American regions, we adhere to applicable local privacy laws and ensure that your personal information is handled with care and in compliance with regional standards.
How to Exercise Your Rights
To exercise any of these rights, please contact us at:
• Email: sales@fairsmartshop.com
• Address: Fair Smart Shop
We will respond to your request within the timeframes required by applicable law, typically within 30 days.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Site. Cookies are small files stored on your device that help us remember your preferences, understand how you interact with our Site, and deliver relevant content.
You may control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site.
Sharing Your Information
We do not sell your personal information. We may share your information with trusted third parties for the following purposes:
• Service Providers: Shipping carriers, payment processors, email marketing platforms, and analytics providers who assist in operating our business
• Legal Compliance: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction
All third parties are contractually obligated to protect your information and use it only for the purposes for which it is shared.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
• Secure Socket Layer (SSL) encryption for data transmission
• Restricted access to personal information on a need-to-know basis
• Regular security assessments and monitoring
While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. We encourage you to take precautions to protect your personal information when online.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. This includes retaining information for:
• Order fulfillment and customer service
• Legal and regulatory compliance
• Fraud prevention and security
When your information is no longer needed, we securely delete or anonymize it.
Children’s Privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.
Your Choices and Preferences
You have control over how we communicate with you:
• Marketing Emails: You may unsubscribe from promotional emails by clicking the “unsubscribe” link at the bottom of any email or by contacting us.
• Cookies: You may adjust your browser settings to manage cookie preferences.
• Account Information: You may update or correct your account information by logging into your account or contacting us.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: sales@fairsmartshop.com
Contact Form: Available on our website at fairsmartshop.com/contact
We are committed to addressing your inquiries promptly and transparently.
